Terms and Conditions for Growth Assistant

Last Updated: August 4, 2026

Welcome to Growth Assistant.

These Terms of Service ("Terms") govern your access to and use of the Growth Assistant website at https://growthassistant.io (the "Website") and the software, assistants, APIs, integrations, and related services we provide (together, the "Service"). By creating an account, starting a trial, connecting an AI client, connecting a social or messaging account, or otherwise using the Service, you agree to these Terms.

If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" includes that entity.

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1. What Growth Assistant Is
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Growth Assistant is a growth execution platform. We help you connect your preferred AI tools (for example Claude, ChatGPT, or other compatible MCP clients) to specialized Growth Assistants that can take action on your connected social and messaging accounts.

Depending on your plan and enrollment, the Service may include one or more of the following assistants:

• Content Assistant — plan, schedule, and publish content; manage formats such as posts, stories, reels, shorts, and similar; engage with comments on your own content; and view related posting insights across supported channels (including Instagram, LinkedIn, Facebook, TikTok, YouTube, Pinterest, X, and Reddit, as available).

• Virtual Assistant — manage inbox activity (direct messages and comments), run automations (including comment- or story-triggered messages where supported), send broadcasts and sequences, use messaging templates and flows where available, and manage contacts, tags, and related CRM helpers across supported channels (including Instagram, Facebook Pages, X, Reddit, and WhatsApp Business, as available). LinkedIn messaging and other channels may be offered when enabled.

• Sales Assistant — discover leads and run humanized outreach and follow-ups on supported channels (including LinkedIn and Instagram, as available), designed to sound like you while respecting platform rules and rate limits.

Growth Assistant provides the execution layer: scheduling, delivery, connection management, safety controls, rate limiting, and related infrastructure. Your AI client (and you) remain responsible for strategy, copy, targeting choices, and the decision to approve or allow actions.

We may add, change, pause, or remove features, channels, or assistants over time. Availability of a channel depends on platform APIs, account types, regional rules, and your own account status with that platform.

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2. Eligibility and Accounts
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You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to use the Service. The Service is intended for business, creator, and professional use — not for children.

You are responsible for maintaining the security of your login credentials, workspace access, API keys (if any), and connected AI-client authorizations. You must promptly notify us at support@mail.growthassistant.io if you suspect unauthorized access.

You may not share, resell, sublicense, or transfer your account or access except as expressly allowed by us in writing (for example under a partner or agency arrangement we approve).

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3. Connected Accounts and Authorization
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To use core features, you may connect third-party social, messaging, and related accounts (each a "Connected Account"). By connecting an account, you:

• authorize Growth Assistant to access, process, store, and act on that account as needed to provide the Service (including reading inbox/content data, posting, messaging, liking/hiding/deleting comments where supported, uploading media, managing contacts, and running automations you configure or allow);
• confirm that you own the Connected Account or have full legal authority to grant this access;
• agree to comply with the terms, policies, and community guidelines of each Connected Account platform; and
• understand that you can disconnect Connected Accounts through the Service (or the platform) and that disconnection may limit or stop related features.

You are solely responsible for credentials, permissions, business verification requirements, messaging windows (for example WhatsApp free-form vs template messaging), and any settings on Connected Accounts.

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4. AI Clients Acting on Your Behalf
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The Service is designed so that third-party AI clients you connect can request tools and actions through Growth Assistant. When those actions run, they are treated as actions authorized by you.

You are responsible for:

• prompts, instructions, approvals, and automation rules you (or your AI client) provide;
• content, media, messages, outreach copy, targeting, and timing of actions;
• choosing autonomous vs approval/human-in-the-loop modes where available; and
• reviewing outcomes that matter to your brand, compliance, or relationships.

Growth Assistant does not control how third-party AI models reason, draft, or decide. We are not responsible for inaccurate, inappropriate, unlawful, or off-brand AI-generated content or instructions — even if executed through our Service after you (or your connected AI client) authorized the action.

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5. Acceptable Use
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You agree not to use the Service to:

• violate any law, regulation, or third-party right (including privacy, publicity, intellectual property, anti-spam, and consumer protection rules);
• violate the terms or policies of social, messaging, or AI platforms you use with the Service;
• send spam, deceptive outreach, scams, malware, or harassing content;
• impersonate others without authorization, or misrepresent your identity or affiliation in a misleading way;
• scrape, overload, or abuse platforms, our APIs, or other users in ways that circumvent rate limits or safety controls;
• attempt to reverse engineer, disrupt, or gain unauthorized access to the Service; or
• use the Service if we have suspended or terminated your access.

We may investigate suspected abuse and suspend or terminate access where we reasonably believe these Terms have been violated.

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6. Platform Rules, Safety Controls, and Account Bans
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Social and messaging platforms set their own rules, risk systems, and enforcement practices. Those platforms may limit, restrict, shadowban, or permanently ban accounts for reasons outside our control — including your content, your outreach volume, your account history, recipient complaints, sudden behavior changes, or platform policy updates.

Growth Assistant includes safeguards intended to help you operate in a safer, more human-like way and to act in line with platform terms where reasonably possible (for example pacing, rate limits, and similar controls). These measures greatly reduce risk; they do not eliminate it.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROWTH ASSISTANT IS NOT LIABLE FOR ACCOUNT WARNINGS, RESTRICTIONS, SHADOWBANS, TEMPORARY HOLDS, PERMANENT BANS, LOST FOLLOWERS, LOST ACCESS, LOST REVENUE, OR ANY OTHER PLATFORM ENFORCEMENT ACTION ON YOUR CONNECTED ACCOUNTS — REGARDLESS OF WHETHER ACTIONS WERE TAKEN MANUALLY, VIA AUTOMATION, OR VIA AN AI CLIENT CONNECTED TO OUR SERVICE.

You use Connected Accounts at your own risk. You should keep backups of critical assets and avoid relying on a single account for business-critical operations.

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7. No Guarantee of Growth or Results
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Growth Assistant provides tools and capabilities to help you publish, engage, message, automate, discover leads, and run outreach. We do not guarantee growth, leads, sales, engagement, reach, virality, rankings, deliverability, or any particular business outcome.

Results depend on many factors outside our control, including your offer, positioning, creative quality, consistency, audience fit, budget, market conditions, platform algorithms, and your own effort and judgment.

We facilitate the workflows; you remain responsible for strategy and execution quality.

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8. Trials, Subscriptions, Billing, and Refunds
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8.1 Trials
We may offer a free trial of up to fourteen (14) days for eligible assistants or enrollments. Partner offers and other special promotions may show a longer trial at signup. Trial length, start conditions (for example starting when you first connect an account), eligibility, and limits (for example number of trial workspaces or accounts) are described at signup, in partner offers, or in your plan details. Unless we state otherwise, unused trial time does not convert to paid credit.

8.2 Paid access
After a trial ends, continued access requires an active paid subscription or another access grant we expressly provide (for example a partner-granted or manually granted enrollment). Access may be blocked when a trial expires or billing status is inactive.

8.3 Fees and taxes
Fees are as shown at checkout or in your plan/partner offer. You authorize us (and our payment processors) to charge the payment method on file for recurring fees until you cancel according to the applicable cancellation flow. Taxes may apply.

8.4 No refunds
Except where mandatory consumer law requires otherwise, all fees are non-refundable once paid. This includes partial periods, unused features, unused trial-to-paid conversions, partner purchases, and change-of-mind requests after purchase. If a charge fails, we may suspend access until payment succeeds.

8.5 Cancellation
You may cancel future renewals through the cancellation method we provide. Cancellation typically stops the next renewal; it does not entitle you to a refund for the current period unless required by law.

8.6 Partners
If you access the Service through a partner, course, or reseller offer, additional partner-specific terms may apply. Where those conflict with these Terms on billing for that offer, the partner offer terms control for that billing relationship only; these Terms still govern your use of the Service.

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9. Intellectual Property
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We and our licensors own the Service, including software, branding, documentation, and UI. These Terms do not transfer ownership to you. We grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes during your active enrollment.

You retain ownership of your content, media, messages, contact lists, and materials you submit ("Customer Content"). You grant us a worldwide license to host, process, transmit, display, and otherwise use Customer Content solely as needed to operate, secure, improve, and provide the Service (including executing actions you or your AI client request).

You represent that you have all rights needed for Customer Content and for the actions you authorize.

Feedback you send us may be used by us without obligation to you.

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10. Data and Privacy
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We process personal and account-related data as described in our Privacy Policy: https://growthassistant.io/privacy-policy.

Depending on features you use, this may include account profile data, Connected Account metadata, posts and media, inbox and comment content, contacts and tags, automation/broadcast configuration, logs of agent actions, and analytics.

You are the controller of Customer Content you bring into the Service (including personal data in contacts or message threads). You must have a lawful basis to process that data and to instruct us to process it on your behalf.

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11. Third-Party Services
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The Service depends on third parties, including:

• AI hosts and MCP clients you choose to connect;
• social and messaging platforms behind Connected Accounts;
• payment processors; and
• infrastructure, email, storage, and similar providers we use to operate the Service.

Those third parties have their own terms and privacy practices. We are not responsible for outages, API changes, policy changes, data handling, or enforcement decisions by third parties. Features may degrade or stop if a third party limits or removes access.

We do not endorse every output of third-party AI models.

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12. Disclaimers
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THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, fully secure, or compatible with every account type, region, AI client, or platform feature. Messaging windows, encrypted chat limitations, API gaps, and similar platform constraints may limit functionality.

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13. Limitation of Liability
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TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROWTH ASSISTANT AND ITS OWNERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR CONNECTED ACCOUNT ACCESS — INCLUDING PLATFORM BANS OR RESTRICTIONS — WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR, IF YOU ONLY USED A FREE TRIAL, FIFTY EUROS (€50)).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law.

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14. Indemnification
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You will defend, indemnify, and hold harmless Growth Assistant and its owners, directors, employees, and agents from and against claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your use of the Service; (c) actions taken on Connected Accounts via your workspace, automations, or connected AI clients; (d) your violation of these Terms or of platform/AI-provider terms; or (e) your violation of any law or third-party right.

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15. Suspension and Termination
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You may stop using the Service and cancel as described in Section 8.

We may suspend or terminate access immediately if you breach these Terms, if required by law or a platform, if continued use creates risk to us or others, or if invoices remain unpaid.

Upon termination, your right to use the Service ends. We may delete or retain data as described in the Privacy Policy and as needed for legal, security, or backup purposes. Sections that by nature should survive (including 6–14 and 16–18) will survive termination.

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16. Changes to the Service or Terms
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We may update these Terms from time to time. For material changes, we will provide notice by email and/or by posting an updated version on the Website with a new "Last Updated" date. Continued use after the effective date constitutes acceptance, except where mandatory law requires additional consent.

We may modify or discontinue parts of the Service with reasonable notice where practical.

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17. Governing Law and Disputes
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These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules. Courts of the Netherlands have exclusive jurisdiction, unless mandatory consumer protection rules give you the right to bring proceedings in another venue.

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18. Contact
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Questions about these Terms: support@mail.growthassistant.io

Thank you for using Growth Assistant.